We can not offer a 24/7 customer service via phone, becouse eTrolleys is online market with world wide shipping, that means we have customers all over the world. Different continents and different time zones. But all of our costumers are same for us and we like to treat all of you in the same way. That is why we offer our costumer service only via e-mail.
We hope it will not cause any problems for you, becouse we don't think that any of you would like to be treated less than others.
Thank you for understanding. eTrolleys customer service team.